So at this point everyone knows about the fraudulent activities by VW in the TDI cheating scandal. But in my experience this is a minor problem.
Welcome to the leaky sunroof jetta tdi filled with mold nightmare. We have a 2009 Jetta sportwagon tdi and after returning from our 12/2015 christmas vacation we discovered our car was absolutely covered with mold inside. After a trip to the dealer we were informed that the issue was a known problem. How extensive is the damage? Clearly mold is throughout the interior in places we can’t clean. What is VW’s response? It’s not VW’s fault.
The sunroof has external drains that draw water away from the exterior of the car. These drains run through the interior of the car. This is not the seal around the sunroof. The sunroof was tightly closed. These are drains to remove exterior water that route through the interior. The issue is these drains become clogged with dirt or debris from trees or the environment. When this happens the drains become plugged and water drains into the car. In our case lots of water drained into the car and caused extensive mold over a 2 week period.
This is clearly a defective design. VW has already been sued in a class action lawsuit for the same issue in 2010. You would think they would change the design or otherwise fix the problem. At the least notify customers.
After contacting VW directly and discussing with the dealer, the company refuses any responsibility whatsoever and states that the issue is not a defect, not their fault and they won’t fix or reimburse for the damages.
VW stated that “the jetta manual states that the sunroof drains be inspected and maintained”. They further stated that the sunroof should be inspected every two years. Our cars has about 37,000 miles and had previously been in for the full 40K service. But the dealer didn’t check the drains. Clearly if the dealer service doesn’t know about the issue then VW has not made the attempt to communicate the problem.
Just to clean the drains the estimate was $1400. To clean the mold? Is the problem fixable as mold is now in places where we cannot clean?
VW sells defective cars and then refuses to take responsibility. Sound familiar? VW has no concern for customers, they only care about making money. Even when defective issues are made clear in a lawsuit settlement they continue with the poor design.
Do you have a VW with a leaky sunroof? Please leave a comment and perhaps we can gather enough people a for a second class action lawsuit. VW obviously does not have any concern for their customers or their defective vehicles – as everyone knows from the TDI scam – but the cars are filled with problems. The only message VW responds to are those from the courts. I would suggest you avoid any VW product.